Walk 'n' Talk Level Up #105 - A confused customer

Welcome to another episode of Walk ‘n’ Talk Level Up, our all English podcast! What now?

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Phrasal Verb lorem ipsum!

Leitura de 10min
24 min

Hello, everyone! How are you doing?

Welcome to another episode of Walk ‘n’ Talk Level Up, our all English podcast! 

Neste episódio, nós vamos escutar dois homens conversando sobre um problema e o melhor jeito de resolvê-lo.

Não se esqueça de repetir os exemplos em voz alta com a teacher Liv, para praticar bem a pronúncia, e confira o material extra que preparamos para você aqui abaixo!

Nos vemos na próxima semana. See you! Have an awesome week!

Vocabulary Expansion

In this episode of Walk 'n' Talk Level Up, you learned some new vocabulary and expressions! You can continue studying here by checking out the dialogue and the expressions with written explanations, and repeating all the sentences!

Customer: Hi! I’m here to pick up an order on Jackson Green, please.
Clerk: Hello, sir. I’m sorry, but I couldn’t find any Jackson Green on my system. 
Customer: You can’t be serious. What now?
Clerk:
Could you tell me which platform you used to make your order?
Customer:
Not only I can tell you, but I can also show you. Here, take a peek.
Clerk: Sorry, sir. It looks like you only added the product to the cart, but you didn’t confirm it at all. 
Customer: My bad. I can’t keep up with all this technology. I’m still
figuring it out
Clerk: No problem. Lemme
give you a hand

Vocabulary and Grammar!

Pick up

A phrasal verb that means “to get”, “to collect”. It’s a separable phrasal verb, which means that it’s possible to separate the words and insert the subject of the phrase in between. 

Can you pick up the kids today?
I’ll
pick up my prescriptions later.
She
picks me up on the weekends.
They’ll
pick her up on their way back.

Could

“Could” is a modal verb, which means that it’s used to alter the meaning of the verb that follows. It can be used to make polite and formal requests, to express a past ability or to say that something may or may not happen, a future possibility. 

I could go with you.
I
couldn't go with you.
Could I go with you? 
My dad
could speak German when he was a kid.
I
could do a backflip, but now I can't anymore.
I
couldn’t ride a bike until I was 14.
We
couldn’t get a good price on the car.
Could you open the door for me? 
Could you take my shift?
Could you get me a glass of water, please?
Could I get you anything else?
We could have a picnic!
They
could help us. 
Someday I
could be rich.
I
could be an architect if I went to university. 

Not only… but also

A structure used to give emphasis to something. Commonly used in formal contexts, usually with a parallelism following. The two parts of the sentence must be related in some way. It’s possible to leave “also” out, without the sentence losing its meaning. To add more emphasis, we can use “not only” at the beginning of a sentence, by inverting the subject and verb. When there’s no auxiliary verb, we use “do”, “does” and “did”.

The war caused not only destruction and death but also generations of hatred between the two communities.
The car is
not only economical, but also feels good to drive.
I like Sebastian Stan
not only as an actor, but as a person.
Not only did she forget my birthday party, but she also forgot my birthday.

Figure out

A phrasal verb that means “to understand”, “to discover”, “to solve a problem”. It’s also a separable phrasal verb, which means that it’s possible to separate the words and insert the subject of the phrase in between. 

I’m still figuring myself out.
She can
figure out the problem on her own.
They can’t
figure out what’s wrong.
Did you
figure out the ending yet?

Give (someone) a hand

An expression that means to help, to offer help in any way, shape or form. 

Sarah is giving me a hand with the move later.
Can you
give me a hand with the bags?
They need someone to
give them a hand.
Give a girl a hand, will you?

Listen to this episode as many times as you wish, and follow it up with this material. That way, you'll be able to memorize all the expressions you've learned! You’ll also be able to use them in conversations in the future. And remember, the more contact you have with the English language, the better. So make sure you don’t miss out on our next episode!

Lívia Pond
Hello lovely people of the internet! Eu sou a Liv, teacher de inglês da Fluency Academy!
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Hey guys! Eu sou a Becca, teacher de inglês na Fluency Academy!
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Hey guys! Eu sou a Becca, teacher de inglês na Fluency Academy!
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